Privacy Policy | Arkamys

Privacy Policy

Personal data management

In order to meet the needs of its visitors and users, ARKAMYS may collect personal information about them, processed by computer, during their navigation on the Site.

Types of Personal Data Collected by ARKAMYS:

  • Last name, First name
  • Email address
  • Postal address
  • Country
  • Telephone number

Your data can be located in France, in a country of the European Union but also potentially outside the European Union. In the latter case, we ensure that data located in a country outside the EU provides an adequate level of protection regarding the processing of data in accordance with the Data Protection Regulation. Otherwise, we take appropriate technical measures so that the level of protection guaranteed by the Data Protection Regulation is respected.


Processing purposes and cookies

The personal data that we may collect on the Site are used to process requests from users of the Site (requests for information, replies to questions) and inform them about the products and services offered by ARKAMYS or adapt our services to the expectations of our customers and users, in particular to improve our quality of service. As such, users are informed that information (cookies) may be temporarily stored on the hard disk of their computer or mobile device in order to facilitate navigation on the Site or for statistical purposes. A cookie is a block of data which is not used for identification purposes but which is used to record information relating to navigation on the Site. It allows analyses of frequentation, audience measurements… in order to improve the quality of the Site. Each browser can be configured to accept or decline cookies ( However, if cookies are refused, some services may no longer be accessible.

The cookies used by ARKAMYS on the Site are the following:

  • Cookie Google Analytics (all pages)

Prior to archiving for compliance with ARKAMYS’s legal and regulatory obligations, in particular for the duration of the limitation period of actions that may arise from the use of ARKAMYS products or services, most of the personal data collected are kept for up to 3 years after the end of the commercial relationship.


User’s rights

In accordance with the European regulations in force, users have the following rights:

  • Right of access (article 15 GDPR) and rectification (article 16 GDPR), updating, data completeness;
  • Right to erase data (Article 17 GDPR) when they are inaccurate, incomplete, ambiguous, out of date, or whose collection, use, communication or storage is prohibited (learn more);
  • Right to withdraw consent at any time (section 13(2)(c) GDPR);
  • Right to limit the processing of data (Article 18 GDPR) (learn more) ;
  • Right to object to the processing of data for legitimate reasons (Article 21 GDPR) (learn more) ;
  • Right to the portability of the data that users will have provided, when these data will have been subject to automated processing based on their consent or on a contract (Article 20 GDPR);
  • Right to define the fate of users’ and customers’ data after their death and to choose to whom ARKAMYS will communicate (or not) this data to a previously designated third party. As such, as soon as ARKAMYS aware of the death of a user and failing instructions from it, ARKAMYS undertakes to destroy its data, unless their retention is necessary for evidential purposes or to meet a legal obligation (such as the retention of elements relating to the commercial relationship between ARKAMYS and a customer).

To exercise their rights of opposition, access, modification and deletion to the data concerning them, to define instructions concerning the fate of their data after their death, and in particular to designate a person who will be responsible for executing these instructions to ARKAMYS, ARKAMYS users and customers may send a message to the following address:

Users and customers must indicate in their request which personal data they would like ARKAMYS to correct, update or delete. All applications must be accompanied by a copy of the applicant’s identity document (valid identity card or passport). Requests for deletion are, however, subject to the obligations imposed by law on ARKAMYS, particularly with respect to the retention or archiving of documents.

Users and customers can file a complaint with the French competent supervisory authorities, and in particular with the CNIL (


Applicable Law

If for any reason a court of competent jurisdiction finds any provision of these Terms to be invalid, the invalidity of that provision shall not affect in any way the validity of the remainder of the Terms, which shall remain in full force and effect.

The Site is governed by French law. These Terms shall be interpreted in accordance with French law. Foreign visitors accessing the Site must ensure compliance with locally applicable laws